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faq
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Why is my bath bomb turning brown?Bath bombs don't "go bad," but bath bombs scented with vanilla can start to turn brown due to the natural process of vanillin oxidation. This is a natural and harmless process that doesn't affect how the bath bomb works. We try to coordinate vanilla-heavy scents with appropriate colors that camouflage oxidation.
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How should I store bath bombs?Store unused bath bombs in a cool, dark place. We've shrink-wrapped each bath bomb to help preserve it, as well.
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Do bath bombs expire?Bath bombs won't "go bad," but after about 6 months they could start to lose their scent and fizziness.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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